Your privacy is important to us. This policy explains how we collect, use, and protect your personal information on iHouseHunt.
iHouseHunt (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform.
By using our Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We collect information you provide directly to us and information we obtain automatically when you use our Service:
We use the information we collect to provide, maintain, and improve our Service:
Provide property management tools, connect agents with properties, and facilitate transactions
Send important updates, notifications, and respond to your inquiries
Process M-Pesa payments, manage subscriptions, and handle billing
Analyze usage patterns to improve our Service and develop new features
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
We may share your information when you explicitly consent to such sharing
We may share information with trusted third-party service providers who assist us in operating our Service (e.g., M-Pesa, cloud hosting, analytics)
We may disclose information if required by law or to protect our rights, property, or safety, or that of our users
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Important Note:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.
You have certain rights regarding your personal information under applicable data protection laws:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete personal information
Request deletion of your personal information in certain circumstances
Request a copy of your data in a structured, machine-readable format
Object to processing of your personal information for certain purposes
To exercise your rights:
Contact us at privacy@ihousehunt.co.ke with your request. We will respond within 30 days and may require verification of your identity.
We use cookies and similar tracking technologies to enhance your experience and analyze how you use our Service:
Required for the Service to function properly (authentication, security, preferences)
Help us understand how users interact with our Service to improve performance
Cookie Management:
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy:
Data is retained while your account is active and for 2 years after closure
Some data may be retained longer to comply with legal obligations
Data may be retained for legitimate business interests (analytics, fraud prevention)
Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place for such transfers:
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian:
If you believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
Notification methods:
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@ihousehunt.co.ke
Phone: +254 712 935663
Address: Nairobi, Kenya
Email: hello@ihousehunt.co.ke
Response time: 24-48 hours
Available: Monday-Friday, 9AM-5PM EAT
This Privacy Policy is effective as of December 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.